Scooper - Fillmore $19.61 + avg. $7.89 tips!

Salt & Straw • San Francisco, CA

8d • $20 - $20 • Onsite

About The Position

At Salt & Straw, we believe in making it count—every scoop and every guest interaction. We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections. If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you.

Requirements

• Are 16+ years old
• Can work evenings, weekends, and holidays
• Can work at least 3 shifts per week, including 2 closing shifts
• Enjoy working with people and creating memorable guest experiences
• Have strong communication skills and a positive attitude
• Thrive in fast-paced environments and enjoy staying busy
• Work well as part of a team and support those around you
• Are curious, dependable, and eager to learn
• Are comfortable discussing flavors, offering samples, and engaging with guests

Nice To Haves

• Have food service, retail, coffee, restaurant, hospitality, or customer service experience

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for every guest
• Share flavor stories, offer samples, and help guests discover their next favorite scoop
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
• Greet guests, answer questions, and help guide the flow of the shop
• Accurately process transactions and assist with online and delivery orders
• Prepare products according to recipes and quality standards
• Restock ice cream, supplies, and retail products throughout the shift
• Maintain food safety, cleanliness, and organization standards across the shop
• Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
• Work collaboratively with teammates to create a positive and supportive environment

Benefits

• Optional earned wage access
• 401(k) match after three months
• Medical, Dental, and Vision benefits may become available upon reaching eligibility requirements
• Free, 24/7 access to licensed mental health professionals for Team Members and their families
• Flexible scheduling
• Paid sick time
• Paid parental leave
• Paid voting time
• Up to $1,800 annually in Educational Assistance
• Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles
• 30% off all the magic
• First Dibs on Flavors before the public
• Pet Insurance
• additional wellness benefits
• Flexible Spending Accounts
• commuter benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed