Scooper - Mountain View Village New Shop Opening! + Tips!

Salt & StrawRiverton, UT
Onsite

About The Position

Scoopers create happiness through moments of wonder—one scoop at a time. This is your chance to be part of something special—creating unforgettable guest experiences, sharing our one-of-a-kind flavors, and building community from the ground up. You will welcome every guest with warmth, curiosity, and genuine hospitality from start to finish, guide guests through our flavors by offering samples and sharing the stories behind each one, scoop ice cream to shop standards, creating the perfect portion every time, operate the register and accurately handle transactions, including cash, support daily shop operations: scooping, waffling cones, dishwashing, cleaning, and restocking, prepare waffle cones, maintain a clean waffle station, and follow food safety standards, keep the shop stocked by replenishing retail items, cones, and supplies, pack Third-Party Delivery orders with accuracy and care, answer phones and assist guests with questions about flavors, products, and ordering options, maintain cleanliness across the shop, including floors, surfaces, bathrooms, and freezers, taste flavors regularly to confidently share recommendations with guests, and work as part of a team to create a positive, high-energy shop environment.

Requirements

  • Have a high school diploma/GED
  • Are 16+ and can work evenings, weekends, and holidays
  • Can obtain a food handler’s card within 30 days
  • Thrive in a fast-paced, hands-on environment
  • Love delivering outstanding guest experiences and sharing our flavors

Nice To Haves

  • Bring experience in food service, hospitality, or a guest-focused environment

Responsibilities

  • Welcome every guest with warmth, curiosity, and genuine hospitality from start to finish
  • Guide guests through our flavors by offering samples and sharing the stories behind each one
  • Scoop ice cream to shop standards, creating the perfect portion every time
  • Operate the register and accurately handle transactions, including cash
  • Support daily shop operations: scooping, waffling cones, dishwashing, cleaning, and restocking
  • Prepare waffle cones, maintain a clean waffle station, and follow food safety standards
  • Keep the shop stocked by replenishing retail items, cones, and supplies
  • Pack Third-Party Delivery orders with accuracy and care
  • Answer phones and assist guests with questions about flavors, products, and ordering options
  • Maintain cleanliness across the shop, including floors, surfaces, bathrooms, and freezers
  • Taste flavors regularly to confidently share recommendations with guests
  • Work as part of a team to create a positive, high-energy shop environment

Benefits

  • $15/hr base pay + pooled tips, which typically average $Add/hr (Based on historical shop performance—actual tips may vary)
  • Optional earned wages access
  • 401(k) match with 50% company match up to 1% of your salary after three months—even for part-time Team Members
  • Medical, dental, and vision coverage may become available after 780 hours worked
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Supplemental coverage like Accident, Critical Illness, and Hospital Indemnity Insurance
  • Free, 24/7 access to licensed mental health professionals for you and your family via text, chat, web, and in-person sessions
  • Flexible scheduling
  • 1 hour of Sick Time per 30 hours worked
  • 12 weeks of Paid Parental Leave at 70% pay
  • 2 hours of Paid Voting Time
  • Up to $1,800/year for learning goals
  • Career development and growth opportunities within Salt & Straw
  • 30% Team Member discount
  • Early access to new flavors
  • Commuter FSA
  • UHC Wellness Rewards (earn up to $1,000)
  • Affordable FIGO Pet Insurance
  • A welcoming, supportive workplace where every Team Member is valued, respected, and inspired
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