Niemann Harvest Market SCO Attendant

Harvest Market (Niemann) (Niemann Foods) • Springfield, IL

1d • $16 - $16 • Onsite

About The Position

The responsibilities of the SCO Attendant include supervising the self-checkouts, assisting customers in processing orders, including cashiering and loss prevention. The SCO Attendant also responds to complaints with genuine concern, learns about our Producers and Makers and assists the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

Requirements

• High school diploma or general education degree (GED)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.
• Basic math concepts (addition, subtraction, division, multiplication).
• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Ability to multi-task
• People/Communication skills
• Integrity
• Money handling skills

Responsibilities

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Ensures proper handling of all forms of tender and coupons.
• Performs fixed activities as assigned by supervisor
• Directs customer traffic.
• Assists with any pricing issue.
• Assists with stocking merchandise around the checkout area
• Assists with register maintenance, cleaning and replenishing supplies
• Follows all store and department policies and procedures.
• Follows safety policies and procedures
• Other duties as assigned by supervisor

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED