Scientific Solutions Consultant

Cradle • San Francisco, CA

9d • Hybrid

About The Position

This is Cradle
Proteins are the molecular machines of life, used for many therapeutic, diagnostic, chemical, agricultural and food applications. Designing and optimizing proteins takes a lot of expert knowledge and manual effort, through the use of custom computational and biological tools.
Machine learning is revolutionizing this space, by enabling high-fidelity protein models. At Cradle, we offer a software platform for AI-guided discovery and optimization of proteins, so that biologists can design proteins faster and at scale. We are already used by clients across biopharma, biotech, agri-tech, food-tech, and academia.
We're an experienced team of just under 100 people. We've built many successful products before and have enough funding for multiple years of runway. We are distributed across three offices in Amsterdam, Boston, and Zurich, alongside a few remote colleagues.
We offer our employees a very competitive salary, a generous equity stake in the company and a wide range of benefits and career progression opportunities.

The Role
As a Scientific Solution Consultant, you are the primary scientific/technical solution lead who presents the capabilities, value and benefit of Cradle’s platform and services to key scientists, experimental and computational biologists, IT, and executives at prospects and customers.
You partner closely with Account Executives and other teammates on the Go-To-Market team throughout the entire buying journey. You stay up-to-date on Cradle's latest technical capabilities and proof points, and provide feedback to the product and technical teams on ways to improve Cradle's demo and offering.

Requirements

• Scientific academic degree (MS, PhD) in biology or biochemistry. Eg. structural or molecular biology, bioinformatics, pharmaceutical sciences, biochemical engineering, or other.
• Minimum 2 years of professional experience (post-degree), preferably in a solution consultant type role, and/or in related customer facing roles.
• Experience with scientific/informatics software (LIMS, ELN, etc.) or other technical solutions sold/delivered into research and discovery functions is helpful. Especially if you demonstrated such solutions to research and computational scientists.
• Ability to quickly understand various wet lab experimental workflows relevant to design of enzymes and therapeutic proteins is a must.
• Excitement to bring your strong foundation in life sciences R&D, familiarity with research scientists' and computational biologists’ experience and tools they use, and excellent communication skills to translate Cradle's platform capabilities into value gains for scientists and research organizations.
• Able and willing to travel 20-40%. Includes international travel (passport required).

Nice To Haves

• Hands-on experience with designing and executing a variety of (high throughput) wet lab experimental workflows is a plus.
• Experience with computational protein design (either as a grad student or professional), potentially involving use of AI/ML techniques, is helpful.

Responsibilities

• Own and manage scientific and technical ‘discovery’ to understand the customer’s current landscape, uncover and identify customer projects, capabilities and challenges.
• Listen intently to customers’ protein engineering workflows and ask the right questions to understand how Cradle can best support their research objectives.
• Develop impactful presentations and deliver amazing demonstrations of Cradle’s offerings that address customer’s challenges, and differentiate Cradle from the competition.
• Manage customer questions and objections professionally and with insight and establish both credibility and trust in you and in Cradle with the customer.
• Attend industry relevant conferences and represent cradle to scientific and technical audiences.
• Bring your insights from the field back to our product teams and inform and influence our product roadmap for market success.
• Provide internal leadership by developing best-in-class solutions, assets and content to help our customers, help your team and enable others to learn from your experience and expertise.
• Mentor and partner with other SSCs to build their success and raise the bar.
• Embrace and represent Cradle’s mission and values.

Benefits

• competitive salary
• generous equity stake in the company
• wide range of benefits and career progression opportunities
• health and wellbeing
• financial
• training and career progression opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior