Scientific Affairs Liaison

Eurofins Scientific•Lancaster, MN

30d•Hybrid

About The Position

The incumbent interacts with Business Development, Proposal Development, and Laboratory Operations with the aim to win proposals. S/he exchanges information with relevant stakeholders (internal/external), documents existing and needed laboratory capabilities and proposes qualified solutions to Management to profitably grow the laboratory business.

Requirements

Bachelor of Science Degree
Degree in Medical Technology or Life Sciences preferred
Minimum 5 years in a diagnostic, clinical laboratory
Experience with clinical assay validation protocols
Authorization to work in the United States indefinitely without restriction or sponsorship.

Nice To Haves

Excellent communication skills, both verbal and written.
Fluent in English.
Strong attention to detail and analytical ability.
Excellent organizational skills.
Able to work in a fast paced, mixed office and lab environment.
High customer service orientation with a sense of business and urgency.
Proficient use of Microsoft Office tools and database applications.

Responsibilities

Reviews client clinical protocols and provides synopses to ensure the proposals meet the testing needs of the client.
Provide and update testing information to include cost, feasibility, TAT, and methodology to meet tight turnaround times during bidding process.
Provide recommendations for in-house vs. outsourced testing capabilities and relevant process changes to Management to enhance operational and financial performance.
Identify appropriate referral labs as needed and obtain relevant information needed to support clinical trials.
Maintains a current list of referral labs with contact information and areas of specialization.
Communicates directly with referral lab to meet required time frames and testing capabilities.
Negotiates preferred pricing for large volume testing directed to referral lab in conjunction with Management.
Communicate the use of a referral lab to QA allowing adequate time for QA qualification.
Support Proposal Development department with suggestions on optimizing global sample logistics.
Monitor the Central Laboratory test menu, ensuring all data are available accurate and traceable with version control, including costing and pricing, on a global basis.
Maintain database information for bid vs. awarded studies when validation by lab is required.
Communicate effectively with Management to ensure client testing needs are met from bid to awarded study.
Attend client meetings as needed to support sales.
Dialogue with client as requested determining whether additional support is required.
Provide input to satisfaction surveys (sponsors, investigators) and translates findings into actionable recommendations to Management for specific improvements (business practices, service levels, process changes, etc.).