Scientific Affairs Liaison

Eurofins • Lancaster, PA

3h • Hybrid

About The Position

The incumbent interacts with Business Development, Proposal Development, and Laboratory Operations with the aim to win proposals. S/he exchanges information with relevant stakeholders (internal/external), documents existing and needed laboratory capabilities and proposes qualified solutions to Management to profitably grow the laboratory business.

Requirements

• Bachelor of Science Degree
• Minimum 5 years in a diagnostic, clinical laboratory
• Experience with clinical assay validation protocols
• Authorization to work in the United States indefinitely without restriction or sponsorship.
• Excellent communication skills, both verbal and written.
• Fluent in English.
• Strong attention to detail and analytical ability.
• Excellent organizational skills.
• Able to work in a fast paced, mixed office and lab environment.
• High customer service orientation with a sense of business and urgency.
• Proficient use of Microsoft Office tools and database applications.

Nice To Haves

• Degree in Medical Technology or Life Sciences preferred

Responsibilities

• Reviews client clinical protocols and provides synopses to ensure the proposals meet the testing needs of the client.
• Provide and update testing information to include cost, feasibility, TAT, and methodology to meet tight turnaround times during bidding process.
• Provide recommendations for in-house vs. outsourced testing capabilities and relevant process changes to Management to enhance operational and financial performance.
• Identify appropriate referral labs as needed and obtain relevant information needed to support clinical trials.
• Maintains a current list of referral labs with contact information and areas of specialization.
• Communicates directly with referral lab to meet required time frames and testing capabilities.
• Negotiates preferred pricing for large volume testing directed to referral lab in conjunction with Management.
• Communicate the use of a referral lab to QA allowing adequate time for QA qualification.
• Support Proposal Development department with suggestions on optimizing global sample logistics.
• Monitor the Central Laboratory test menu, ensuring all data is available accurate and traceable with version control, including costing and pricing, on a global basis.
• Maintain database information for bid vs. awarded studies when validation by lab is required.
• Communicate effectively with Management to ensure client testing needs are met from bid to awarded study.
• Attend client meetings as needed to support sales.
• Dialogue with client as requested determining whether additional support is required.
• Provide input to satisfaction surveys (sponsors, investigators) and translates findings into actionable recommendations to Management for specific improvements (business practices, service levels, process changes, etc.).

Benefits

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level