GD168 Science Data Center Operations Technical Support Developer

Support•Greenbelt, MD

About The Position

The Science Data Center Operations Technical Support Developer will work with a team of experts in the Goddard Space Flight Center Earth and Data Information Services Center (GES DISC) and will be an essential team member who will interact with scientists, system administrators, software developers, and other operational staff to support a large data center that serves national and global users interested in data produced by various NASA earth and environmental science missions.

Requirements

BS in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields
Familiarity with UNIX/Linux environment (2 years)
A keen interest in problem solving and troubleshooting of issues and independent/creative outlook on solving challenges
Familiarity and experience with data formats and metadata, preferably as related to earth or environmental data
Minimum 2 years’ experience as a database user. Familiarity with SQL queries and database table relationships.
Minimum 2 years prior software development or maintenance experience in Python, C, or Perl
Excellent writing, and oral communication skills
US Citizenship or Permanent Residency (LPR) required, with US residency for the past 3 consecutive years.
Ability to obtain and maintain a Tier 1 Investigation through NASA.

Nice To Haves

Experience in an operational data center and knowledge of data storage systems
Self-motivated individual with experience or interest in leading projects
Understanding of visualization tools (Elasticsearch, Kibana, Grafana, etc.) and techniques as pertains to data analytics
Familiarity with cloud technologies (AWS, etc.)

Responsibilities

Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams
Ensure data availability from data providers and make available for science production and user community
Assist in statistical analytics related to data collection inventory and data metrics collection and reporting. This may include generating, formatting, developing and automating reports, or ability to tweak/modify existing automated scripts that collect and generate inventory or visualization of data metrics
Create and modify scripts to improve reporting of operations status
Monitor operational alert reporting, assist with troubleshooting, and submission of trouble ticket requests when necessary
Document data anomalies via ticketing system, and investigate causes
Work with system administrators to verify consistency of data archive disk backups
Support system testing for new software releases
Coordinate with external interfaces for ingest and distribution of new data products