School Programs Navigator

Lutheran Family Services Rocky Mountains•Colorado Springs, CO

About The Position

The School Programs Navigator supports Lutheran Family Services Rocky Mountains (LFSRM) school programs for refugee youth. Programs may include in-classroom support, after-school tutoring, and language-intensive summer programming. The position collaborates with school districts, administrators, classroom teachers, and refugee network partners to provide coordinated services and support student success through youth mentorship, parent engagement, education, and social-capital building. The role helps refugee students work toward academic success and integration by reinforcing classroom instruction, connecting families with learning and advocacy opportunities, and providing career counseling to a select group of students. It also tracks program outcomes, compiles data and reports required by funding sources, and ensures services meet agency, state, accrediting-organization, and HIPAA quality-assurance standards. Frequent regional travel is required, and the employee may need to transport clients in a personal vehicle.

Requirements

  • An associate's degree in a related field, two years of related experience working with youth, or an equivalent combination of education and experience.
  • Knowledge of current high school curriculum, the subjects being taught, and current curriculum and teaching practices.
  • Ability to reinforce students' understanding of grade-level topics by explaining complex material, using different teaching methods, and helping with homework.
  • Knowledge of community resources and the ability to connect people with appropriate services and supports.
  • Ability and sensitivity to work with individuals and families from diverse ethnic and cultural backgrounds.
  • Ability to apply person-centered care by involving individuals and caregivers in planning and accessing appropriate services.
  • Professional communication and cooperation with colleagues, professionals, community partners, and others involved in service coordination.
  • Active listening, social perceptiveness, complex problem-solving, critical thinking, collaboration, relationship-building, and reading comprehension skills.
  • Valid driver's license and personal auto liability insurance at $100,000/300,000/100,000.

Responsibilities

  • Work with individual students or small groups in classrooms, after-school programs, and summer programs to reinforce instructional material planned or presented by classroom teachers.
  • Maintain partnerships with school district administrators, teachers, and community partners, serving as an ambassador and liaison among them.
  • Engage parents and families in school learning activities and advocacy or volunteer opportunities to enhance integration.
  • Provide career counseling to a select group of students, including connecting them with college-access activities, local workforce-center opportunities, and youth-development programs.
  • Track outcomes, compile data according to funding-source requirements, and provide necessary reports.
  • Ensure program services comply with agency, state, accrediting-organization, and HIPAA quality-assurance standards.
  • Connect individuals and families with appropriate community resources and services through referrals, applications, or enrollment assistance.
  • Maintain thorough and timely documentation of activities, services, and efforts.
  • Travel frequently within the region and, when required, transport clients in a personal vehicle.
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