School Operations Manager
About The Position
SMART Management is a mission-driven education management organization supporting high-quality Pre-K–12 charter schools across Florida. We partner closely with school leaders to build the strong academic, operational, and cultural systems that help schools—and educators—thrive. Creative Inspiration Journey School (CIJS) is dedicated to empowering students through an innovative, hands-on, and inquiry-based learning environment. Guided by a project-based approach and the Reggio Emilia philosophy, CIJS fosters curiosity, critical thinking, and a lifelong passion for learning. Here, you are part of a collaborative, growth-oriented community where high expectations, creative exploration, and a deep belief in every child’s potential guide our work each day. The Dean of Operations is the operational anchor of the school. You will ensure that we maintain an efficient, compliant, and highly functional campus so that our instructional leaders can focus completely on teaching and learning. Managing all non-instructional functions—from enrollment and compliance to facilities and safety—you will create a structured, supportive, and organized environment where students can succeed.
Requirements
- 2+ years of experience in operations, school administration, or project management
- Bachelor’s degree preferred
- Exceptionally organized with strong systems management abilities.
- Experience with data systems, compliance, or school operations is a major plus.
- A track record of managing multiple priorities, focusing on the "big rocks" first, and hitting deadlines with precision.
- High energy, ironclad integrity, and the tenacity to push through challenges.
- Self-aware, deeply collaborative, and own your outcomes.
- Arrange three reference checks, including one with a former manager.
Nice To Haves
- Experience with data systems, compliance, or school operations
Responsibilities
- Own daily operational logistics, including arrival, dismissal, lunch, and transitions.
- Manage vendor relationships (transportation, food service, maintenance) and ensure a highly efficient, welcoming front office.
- Lead student recruitment, onboarding, and daily attendance strategies to meet targets for FTE1 (October) and FTE2 (February).
- Keep the campus clean, safe, and exceptionally well-maintained.
- Conduct regular walkthroughs, manage custodial staff, and lead emergency preparedness and crisis response systems.
- Serve as the operational face of the school for families.
- Ensure exceptional customer service and clear communication regarding enrollment, attendance, and campus logistics.
Benefits
- Up to $10,000 in Performance Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
