School Office Manager - Lighthouse Connections Academy

Connections Academy•Southfield, MI

21d•Onsite

About The Position

School Summary Lighthouse Connections Academy (LCA) is a tuition-free K–12 online public school that students attend from home. Authorized by Oxford Community Schools, Lighthouse Connections Academy is state certified and open to students located throughout Michigan including Troy, Royal Oak, Bloomfield Hills, Rochester, Farmington, and beyond. Position Summary and Responsibilities Working from our office in Southfield, Michigan, the School Office Manager is responsible for managing a team of administrative assistants and working directly with the school leadership team on daily administrative tasks such as entering data into the school or district systems. Manage, train, and support administrative assistants who report to the office Oversee the daily work of the office team, including, but not limited to records management, coordinating event logistics, enrollment tasks, withdrawal processing, processing transcript requests, receiving and sending student portfolios, communicating with staff and families. Work in collaboration with Pearson Virtual School’s State Reporting and Compliance teams to ensure required data (ex. Immunization Records) are entered into various school and district information systems in an accurate and timely manner Maintain accurate employee records, including fingerprints both onsite and in school operating systems Create and update school Standard Operating Procedures Work directly with Pearson Virtual School’s Facilities and local Property Management teams Responsible for managing school phone system Accountable for mail and voicemail that comes into the office Maintain and update the Office Emergency Plan Assist School Leadership Team as needed with daily tasks and projects Assist families and school stakeholders with questions both on the phone and in the office Additional duties as assigned

Requirements

Michigan Residency required
Strong ability for reporting accuracy
Knowledge of Michigan State and ISD Reporting Systems (CEPI, MCIR, Catamaran, etc.)
Ability to understand all components of billing, receiving payments, general accounting
Proficiency with Microsoft Office tools and web-based applications is essential
Intermediate or higher skill level in MS Excel
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.)
Ability to multitask in a fast-paced environment
Ability to maintain privacy and confidentiality (FERPA)
Good interpersonal skills and attention to detail
Excellent communication skills, both oral and written
Customer focused approach
High degree of flexibility
Demonstrated ability to work well in fast paced team environment
Travel and attendance at in-person events, including State Testing is required throughout the school year, as determined by the school. This may require overnight travel
Ability to work some occasional evening hours, as needed to support some families
Must be able to use a personal electronic device and an email address for two-step authentication

Nice To Haves

Experience in K-12 education and/or State educational reporting a plus
Preferred: experience with computer-based Information Systems

Responsibilities

Managing a team of administrative assistants
Working directly with the school leadership team on daily administrative tasks such as entering data into the school or district systems
Manage, train, and support administrative assistants who report to the office
Oversee the daily work of the office team, including, but not limited to records management, coordinating event logistics, enrollment tasks, withdrawal processing, processing transcript requests, receiving and sending student portfolios, communicating with staff and families
Work in collaboration with Pearson Virtual School’s State Reporting and Compliance teams to ensure required data (ex. Immunization Records) are entered into various school and district information systems in an accurate and timely manner
Maintain accurate employee records, including fingerprints both onsite and in school operating systems
Create and update school Standard Operating Procedures
Work directly with Pearson Virtual School’s Facilities and local Property Management teams
Responsible for managing school phone system
Accountable for mail and voicemail that comes into the office
Maintain and update the Office Emergency Plan
Assist School Leadership Team as needed with daily tasks and projects
Assist families and school stakeholders with questions both on the phone and in the office
Additional duties as assigned