School Liaison

Gandara Center•Westfield, MA

7d•$22 - $24

About The Position

The Westfield Family Resource Center School Liaison (SL) works closely with local school districts to help family members navigate through educational and school-related concerns and needs, as well as works with school districts to identify family members in need of support services. The SL shall serve as a resource to families, schools, and the community in improving overall student attendance and graduation rates; reducing truancy rates; identifying systemic issues, barriers, trends, and needs; networking and disseminating information; designing solutions; and, expanding system capacity.

Requirements

Bachelor’s Degree required
Experience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approach
Must have a valid driver’s license and meet agency requirements for driving history records and criminal background checks
Must be available for weekend and evening hours
Ability to structure and organize job responsibilities independently
Exceptional demonstrated interpersonal and writing skills
Knowledge of Microsoft Office applications; Corel; and related office technology

Nice To Haves

Bilingual in Spanish/English, preferred

Responsibilities

Collaborate with local school districts to assist family members in navigating educational and school-related concerns and needs
Identify family members, through the support of local school districts, that may be in need of family support services
Improve student outcomes and reduce barriers to success by providing resources to families, schools and the community
Ensure that all family members experiencing CRA-related issues are connected to services that meet their individual needs and shall ensure that there is a process established to provide information, referral, and direct assistance where possible for individual family members; support services may include meetings with teachers, assistance with obtaining an Individual Education Plan (IEP), and meetings with other school personnel, as necessary
Negotiate and implement special events and other interagency activities that involve local schools
Ensure culturally sensitive and informed training/educational information is provided to all family members, as needed
Adhere to program and agency policies/procedures; notify Program Manager immediately in the event of a crisis, suspected illegal activity, or any behavior constituting an incident in the program
Represent the FRC in the community and state-wide networking/educational conferences; attend FRC Meetings, agency/department meetings and trainings
Other duties as requested and assigned by the FRC Program Director/Manager.