Center Director

Child Development Schools, Inc.•Wilmington, NC

About The Position

The School Director is responsible for the overall success and performance of the school, with a primary focus on family experience, enrollment growth, program quality, and financial performance. This role serves as the face of the center within the community, building strong relationships with families and external partners while ensuring operational excellence and sustainable revenue growth.

Requirements

Bachelors or equivalent years of experience in ECE
Understands financial reports, labor management, budgeting, enrollment forecasting, and operational performance metrics.
Makes informed business decisions that support sustainable school.
Aligns school performance with organizational goals and long-term.
Coaches and develops leaders while fostering accountability, collaboration, and employee engagement.
Builds lasting relationships with families and community partners that strengthen school reputation and enrollment.
Maintains high standards of safety, compliance, quality, and organizational.
Uses key performance indicators and operational data to identify trends, solve problems, and drive continuous improvement.

Responsibilities

Create an exceptional family experience that promotes trust, engagement, and long-term retention.
Build strong relationships with prospective and current families through consistent, effective communication and responsive service.
Foster a welcoming, inclusive, and engaging environment that promotes strong family.
Lead, coach, and support all school staff to ensure high performance and.
Lead strategies to increase family retention through consistent communication, satisfaction monitoring, and proactive issue.
Serve as the primary point of contact for escalated family concerns and ensure timely, thoughtful.
Own the school's enrollment strategy and overall occupancy.
Utilize business data and performance metrics to make informed decisions that support sustainable growth.
Partner with marketing and local outreach efforts to increase visibility and demand within the.
Monitor enrollment trends and implement action plans to meet or exceed occupancy.
Build and strengthen the school's reputation through active community involvement and local brand awareness.
Collaborate with Marketing and Shared Services to increase visibility and awareness in the local market.
Ensure the school consistently meets and exceeds licensing requirements, accreditation standards, company and brand standards, and regulatory.
Monitor school performance using program and educational metrics to maintain high quality and to drive continuous.
Maintain accountability for the school’s financial performance, including revenue growth, labor management and expense control.
Analyze financial reports and key performance indicators to identify trends and implement improvement strategies.
Balance educational quality with responsible fiscal management to ensure long-term sustainability.
Develop action plans that improve profitability while maintaining exceptional serve and program quality.
Lead the School Leadership Team by establishing clear priorities, expectations and.
Develop a positive, collaborative, and high performing culture where employees feel valued, supported and empowered.
Coach, mentor and develop leadership team members to strengthen individual performance and prepare future leaders.
Foster collaboration among the School Director, Assistant Director, and Education Coordinator to ensure alignment across business, operations, and educational.
Lead organizational change initiatives with consistency, transparency, and.