School Based Support Specialist Supervisor

Brightli • St. Louis, MO

13d • Onsite

About The Position

We are looking for a dedicated and compassionate clinical leader to join our school-based services team. In this role, you will provide supervision and support to School-Based Support Specialists while helping ensure students receive high-quality, individualized care. The ideal candidate is a collaborative professional who enjoys mentoring staff, building relationships within school communities, and making a positive impact on the lives of students and families through direct clinical services and assessment work.

Requirements

• Proficiency in reading, interpreting, and understanding various documents, including safety rules, operating instructions, and procedure manuals.
• Strong written communication skills for creating routine reports and correspondence.
• Effective verbal communication skills for presenting information to residents, employees, family members, and community contacts.
• Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals.
• Capacity to apply logic and understanding to carry out written, oral, or diagrammed instructions.
• Problem-solving skills for handling concrete variables in standardized situations.
• A Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study and 3 years of qualified experience.
• Communicate the strategic direction of the organization and encourage participation by all team members.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members to achieve goals.
• Effectively communicate to team members any changes and newsworthy events within the department or company.
• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
• Champion change and effectively manage the implementation of new ideas.
• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Nice To Haves

• A Master's degree in Psychology, Sociology, Social Work, or a related field is highly desirable for this position.
• Candidates with an advanced degree will be strongly preferred and considered well-qualified for the role.

Responsibilities

• Conduct regular individual supervisory sessions and team meetings with supervisees.
• Accompany School-Based Support Specialists to client schools periodically to ensure worker safety and quality performance, providing ongoing support and guidance.
• Assist supervisees in identifying referral needs and effectively managing their time according to DMH standards and departmental requirements.
• Participate in client staffing to identify problems, establish treatment goals and objectives, and assume management responsibilities for assigned cases, adhering to System guidelines.
• Engage in the quality assurance process by presenting or facilitating case presentations and providing input.
• Collaborate in the development of initial/master treatment plans (ITPs), annual updates, and 90-day reviews of ITPs as needed.
• Serve as a backup for supervisees during their absence or when additional expertise is required.
• Respond to direct crisis intervention during regular business hours and on an on-call basis after hours or on weekends.
• Review and monitor written documentation regularly, providing corrective feedback and employee discipline as necessary to ensure compliance with documentation standards.
• Provide individual, group, family, or other practical counseling or skill-building interventions, utilizing experience and abilities to meet client needs and treatment goals, as directed by the supervisor.
• Ensure comprehensive follow-up for all clients under your care.
• Review all critical intervention plans and situations, including monthly case reviews of critical interventions.
• Participate in emergency services to provide rapid aid during emotional crises.
• Present educational material to the community, promoting mental health awareness and enhancing community response to mental health issues, within the limits of experience, educational background, and Brightli time commitments.
• Report all critical incidents and staff responses to the supervising Assistant Director or Director of School-Based Services.
• Assist in the hiring process for new staff as needed.
• Review travel vouchers and certify the reasonableness and medical necessity of claimed mileage.
• Function in accordance with Brightli Operational Guidelines and within professional codes of ethics.
• Participate in staff development activities, new hire trainings, and orientation sessions offered by Brightli.
• Support management needs, including data collection, program evaluation, grant application development, and contract maintenance.
• Attend all required meetings.
• Regularly engage in self-evaluation and staff evaluation processes according to Brightli Operational Guidelines.
• Conducting outreach and home visits as necessary to engage with clients, particularly during school breaks or as needed to support the client's journey.
• Comply with Quality Assurance procedures, utilization review processes, and established procedures, rules, and regulations of the Clinical Records Department.
• Perform additional special functions as outlined and assigned.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager