School Based Services Office Coordinator - Atrium Health Behavioral Health (hybrid)
About The Position
We are looking for a vibrant and organized Office Coordinator to join the Atrium Health School Based Team! This role will provide administrative support to a team of clinicians and help ensure families and students have a smooth experience accessing services. This is a great opportunity for someone who enjoys supporting teams, staying organized, and contributing to improving access to care for students and families The Office Coordinator will work a hybrid schedule, with 3 days in person and 2 days virtual and will play a key role in supporting daily operations for the School Based program.
Requirements
- High School Diploma or GED required.
- Medical office, medical terminology, supervision preferred.
- Excellent customer service, computer, communication skills required.
- Work consistently requires walking, standing, and sitting.
- Requires some lifting, reaching, bending, stooping, pushing, and pulling.
- Must be able to lift up to 30 pounds in handling of medical equipment or supplies.
- Must speak and read English very well.
- Must have the ability to deal effectively with patients, staff and physicians.
- Will require some analyzing of data or report information.
- Must have the ability to search for solutions, direct activities of others.
Nice To Haves
- Medical office
- medical terminology
- supervision
Responsibilities
- Manage and track new referrals
- Contact families to complete pre-registration information
- Assist clinicians with scheduling intake appointments
- Run monthly program reports
- Support the team by ordering equipment and supplies
- Supervises the front office.
- Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
- Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
- Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
- Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
- Purchases office and medical supplies, files insurance, and distributes refunds.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
