Scheduling Specialist

Vivie Career•Northfield, MN

5d•Onsite

About The Position

As a Scheduling Specialist, you’ll play a key role in supporting our care teams by developing and maintaining unit schedules, managing daily staffing levels, and assisting with payroll processing for assigned communities. You’ll use technology and communication to anticipate needs, solve problems, and ensure team members are positioned for success.

Requirements

High school diploma or equivalent
Minimum of 2 years of experience in healthcare scheduling, preferably in a 24/7 environment.
Strong skills in organization, time management, communication, and customer service.
Ability to manage multiple priorities, multitask effectively, and adapt in a fast-paced environment.
Experience with spreadsheets and scheduling software.
Ability to pass state mandated background checks.
Physical capability to perform all essential job functions.
Ability to read, write, and speak English to ensure effective communication with team members, residents, and visitors.

Nice To Haves

associate or bachelor’s degree preferred

Responsibilities

Build and maintain staff schedules for assigned buildings using UKG, manage schedule changes, time-off requests, swaps, and open shifts, while ensuring schedules are accurate, timely, and aligned with staffing needs and scheduling processes.
Update and manage rotational schedules, monitor open shifts, support shift coverage needs, and communicate staffing gaps through UKG Talk, Teams, text, and targeted outreach.
Communicate regularly with site leadership and HR regarding staffing needs, schedule changes, open positions, and coverage concerns while escalating unresolved staffing issues or minimum staffing risks when needed.
Support assigned buildings with scheduling coverage during team absences, time off requests, or other operational staffing needs.
Maintain accurate schedules, staffing updates, and UKG documentation while following scheduling protocols, timelines, and established SOPs to support operational needs, payroll accuracy, consistent practices, and regulatory compliance.
Other Duties as Assigned