Scheduling Specialist II - Remote

Trinity Health • Athens, GA

2d • Remote

About The Position

Supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas. Specialist II must possess a comprehensive knowledge of multiple scheduling systems & have demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five plus (5) years of scheduling experience in an acute care setting. Schedules complex facility based ancillary testing across multiple facilities/states. Ability to schedule for multiple facilities with significant variants in protocols.

Requirements

• High School Diploma or equivalent.
• Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access.
• National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems.
• Minimum of five plus (5) years of scheduling experience in an acute care setting.

Responsibilities

• Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility.
• Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service.
• Begins the overall patient experience & initiate the billing process for any services provided by the hospital.
• Schedules complex facility based ancillary testing across multiple facilities/states.
• Ability to schedule for multiple facility with significant variants in protocols.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED