Scheduling Representative - Heart & Vascular Institute

Freeman Health System

2d • Onsite

About The Position

Accountable for all aspects of scheduling procedures. Responsible for retrieval of minimal demographic information and communication of instructions to patient and/or physician office of scheduled procedures.

Requirements

• Retrieval of minimal demographic information
• Communication of instructions to patient and/or physician office of scheduled procedures

Responsibilities

• Assists in reviewing patient schedules daily for scheduling accuracy
• Assists with answering calls both as back up to office as well as from patients, offices, and others regarding appointments
• Schedules patient appointments per telephone referrals
• Prepares daily patient schedule for check-in receptionists per protocol
• Maintains all schedules as outlined per individual protocol for both physicians and nurse practitioners, ensuring the patient's time at the facility is spent as efficiently as possible
• Ensures that patient appointment reminder calls are made and assists when necessary
• Assists with making sure provider schedules are full and appointments are accurately scheduled each day as outlined per their individual protocol
• Schedules and reschedules appointments in a timely manner

Benefits

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex time off (FTO)
• Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed