About The Position

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. This is a full-time, onsite position in the Interventional Radiology department at Orlando Health ORMC.

Requirements

  • High School Graduate or equivalent.
  • Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
  • One (1) year of clinical registration, scheduling or closely related experience required.

Responsibilities

  • Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
  • Accurately communicates prep information, arrival time and arrival location to patient.
  • Inputs and distributes charge management process on a daily basis.
  • Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Demonstrates in depth knowledge of ancillary departments.
  • Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
  • Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
  • Takes a proactive role in problem resolution.

Benefits

  • Multiple medical, prescription, dental, and vision plans
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
  • On-site pharmacy and discounted health services
  • Wellness incentives—earn up to $500/year
  • Competitive 401(k) plan with up to 5% employer match
  • Group life, short‑term, and long‑term disability insurance at no cost
  • Nearly five weeks of PTO—including vacation, holidays, and sick leave
  • Four-week paid parental leave for eligible team members
  • Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
  • “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
  • Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
  • Full career development resources: coaching, workshops, events, and leadership training
  • Employee Assistance Program (EAP) offering confidential counseling services
  • Access to discounts on attractions, travel, cell phones, insurance, and more
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