Scheduling Manager - Signing Bonus
About The Position
The Scheduling Manager will be responsible for managing the care schedules for all agency clients and communicating any schedule changes in a timely manner. This role requires a candidate who is comfortable with phone calls, proficient with computers, and willing to learn internal software. A friendly demeanor is essential for effective interaction with clients and employees. The position is based in the Lutherville-Timonium office and operates during business hours, Monday through Friday, 8 am to 5 pm. The role also includes responsibilities for general office duties and maintaining confidentiality.
Requirements
- Experience with scheduling preferred
- Experience with administrative and clerical work
- Proficiency with a computer and in the Microsoft Office suite
- Strong phone and communication skills
- Strong ability to multi-task
- Friendly and upbeat demeanor
Nice To Haves
- Experience within the home care industry is preferred, but not required.
Responsibilities
- Manage the care schedules for all agency clients and communicate schedule changes to clients in a timely manner
- Ensure all agency caregivers are working their desired schedules
- Answer inbound calls/emails and place outbound calls/emails to clients and employees
- Perform general office duties including but not limited to scanning, filing, shredding of documents, etc.
- Available to assist with in- and out-bound calls during non-office hours
- Maintains customer and employee confidence and protects operations by keeping internal information confidential
Benefits
- Competitive pay
- PTO
- Sick Leave
- Health and Dental Insurance
- 401(k) with match
- Signing bonus paid on first week's payroll
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
