Scheduling Manager

The Ohio State University

1d•Onsite

About The Position

This position oversees the daily operations of surgical scheduling staff, develops scheduling strategies to increase operational efficiencies, and manages system-wide projects to support strategic goals. The scope of this role includes University Hospital ORs, Same-day Surgery ORs, Ross Heart Hospital ORs, East Hospital and OSC ORs, Outpatient Care New Albany ORs, Outpatient Care Dublin ORs, Eye and Ear Institute ORs and Jameson Crane Sports Medicine OR. Additionally, the role has limited scope at UH Doan Endoscopy, East Endoscopy, OCNA Endoscopy, and OCD Endoscopy. The role ensures the scheduling team facilitates timely and accurate surgical and procedural scheduling. This position requires understanding of operational and clinical processes at all OR Pavilions to create and maintain standard scheduling processes, develop scheduling strategies to supporting operational and financial growth, and uphold system-ness that aligns with the mission, vision, and values of the OSUWMC. This requires collaboration with Perioperative leaders, nurse leaders, surgeons, anesthesiologists, medical directors, and other Perioperative support departments such as Supply Chain, Revenue Management, Epic, and the Analytics Center of Excellence. This position is responsible for providing data to and creating reports for the surgical departments and administrators related but not limited to OR utilization and volumes. Additionally, this position plays a significant role in the health systems OR Block management and allocation which directly impacts patient access and satisfaction. This position requires the ability to work with multiple different computerized systems with different rules and operational methods. This position also requires the Manager to travel to multiple locations on a regular basis. This role is responsible for the daily management of surgical scheduling and developing standard practices that support operational/clinical strategies. The Manager will work in close collaboration with Perioperative Leadership across the Medical Center to facilitate progress toward strategic and operational goals. The Manager will provide guidance to Medical Center Leadership on scheduling and block management practices to support and develop multi-year operational and clinical projects.

Requirements

Bachelor's degree or equivalent experience.
5 years of relevant experience required.

Nice To Haves

Advanced degree may be desirable.

Responsibilities

Oversees the daily operations of surgical scheduling staff.
Develops scheduling strategies to increase operational efficiencies.
Manages system-wide projects to support strategic goals.
Ensures the scheduling team facilitates timely and accurate surgical and procedural scheduling.
Creates and maintains standard scheduling processes.
Develops scheduling strategies to support operational and financial growth.
Upholds system-ness that aligns with the mission, vision, and values of the OSUWMC.
Collaborates with Perioperative leaders, nurse leaders, surgeons, anesthesiologists, medical directors, and other Perioperative support departments.
Provides data and creates reports for surgical departments and administrators related to OR utilization and volumes.
Plays a significant role in the health systems OR Block management and allocation.
Works with multiple different computerized systems with different rules and operational methods.
Travels to multiple locations on a regular basis.
Provides guidance to Medical Center Leadership on scheduling and block management practices to support and develop multi-year operational and clinical projects.