Scheduling Coordinator- Montgomery TriHealth Cancer Institute
About The Position
Join the TriHealth Cancer & Blood Institute—Cincinnati’s largest adult personalized medicine program—where you’ll be part of a multidisciplinary team delivering truly coordinated, patient centered care. With more than 40 specialized providers and the region’s highest number of Oncology Certified Nurses, we empower our teams with the expertise, resources, and system-based support proven to improve outcomes. Here, you’ll make a meaningful impact every day, guiding patients and families through their toughest moments with advanced treatments, compassion, and fearless commitment.
Requirements
- High School Diploma or GED Degree (Required)
- Up to 1 year experience exposure to professional environment (Required)
- Knowledge of Microsoft Office suite
- Demonstrates a working knowledge of the Epic scheduling system.
Nice To Haves
- Must be willing to travel to other TriHealth Cancer Institute locations as needed
Responsibilities
- Encourage/Support Continuous Learning/Improvement: Alerting of issues; Recommending changes
- Follows regulatory compliance/departmental process LMRP
- Productivity: number procedures scheduled, percent of time on phone and available.
- Quality - Accuracy of scheduling Facility/procedure Demographic information
- Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees.
- Telephonic Customer Skills - Follows scripting -Quality and Service- Problem solve customer needs Anticipates customer needs Complies with phone monitoring skill sheet.
Benefits
- medical
- dental
- vision
- paid time off
- retirement plans
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
