Scheduling Coordinator

SeaWorld•Tampa, FL

9d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! You will support workforce planning through scheduling and timekeeping by providing a clear, accurate analytical interpretation of reporting of labor utilization. Work in a team environment and interact with others in a professional manner.

Requirements

At least 18 years old.
High School Diploma, or equivalent, required.
Scheduling experience required.
High level of attention to detail and accuracy.
Ability to work in a fast-paced environment with time sensitive deadlines.
Strong written/verbal communication skills; able to read, write and speak English.
Communicate professionally and effectively with ambassadors and guests.
Ability to lift, push, pull and/or carry up to 10 lbs. on an occasional basis.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed).
Able to work indoors and outdoors, in varying weather, to include extreme heat.

Nice To Haves

Experience with line schedule management preferred.
Experience with MS Office applications, EXCEL and ACCESS preferred.
Three months experience with TMM applications preferred.

Responsibilities

Create, disseminate, and revise area schedules in accordance with company policy.
Analyze labor & staffing patterns by completing in-park labor audits.
Make recommendations for process improvement.
Maintain Departmental Line Schedules for budgeting and accurate labor in TMM.
Provide Support and complete TMM training for department.
Audit/edit timecards in accordance with company policy.
Complete additional timekeeping tasks as needed.
Assist team members with scheduling/timekeeping/payroll issue resolution.
Monitor minor workforce activity.
Provide updates to park management teams related to minor workforce.
Maintain minor workforce activity logs.
Assist with various clerical tasks.
Perform other duties as assigned.