Scheduling Coordinator
Sunset Auto Family•Sumner, WA
•Onsite
About The Position
Sunset Auto Family is looking for a Scheduling Coordinator for our Service Department. This position focuses on maintaining an excellent customer experience and increasing the service traffic and profitability. Successful candidates will be, friendly, reliable, articulate, enthusiastic and a self-motivated team player with outstanding communication skills, a positive attitude, willingness to learn and excellent organization skills.
Requirements
- Previous customer service experience required.
- Must be able to work well with customers and work well under pressure.
- Excellent verbal and written communication skills.
- Proficient computer ability.
- Ability to work in a process driven work environment.
- Excellent Attendance Record
- Positive Attitude
- Willingness to learn and follow company processes
Nice To Haves
- Previous call center experience.
- Previous service experience.
Responsibilities
- Follow scripts and guidelines on all inbound and outbound calls.
- Maintain a high level of world class customer service/professionalism to all customers.
- Navigate through multiple computer applications with speed and accuracy.
- Acquire knowledge of service information related to makes and models of dealerships.
- Recommend additional products that best suit customer service needs.
- Ensure all calls are answered promptly.
- Demonstrate the ability to interact effectively with dealer personnel at all levels.
- Perform other duties as assigned.
Benefits
- health benefits
- paid time off
- paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
