Scheduling Coordinator

GPS Dental•Parker, CO
•Onsite

About The Position

The Scheduling Coordinator is responsible for managing and optimizing our scheduling processes. This role is essential in ensuring smooth operations by coordinating appointments, maintaining accurate records, and providing excellent customer service. This role is crucial in maintaining an organized and efficient scheduling system while ensuring a positive experience for clients or patients.

Requirements

  • Attention to detail.
  • Strong customer service skills.
  • Must be able to work in a team-oriented environment.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software and office tools.
  • Ability to multitask and work efficiently under pressure.
  • High School Diploma/GED
  • 2 + years of dental experience

Responsibilities

  • Schedule, reschedule, and confirm appointments efficiently.
  • Communicate with clients, patients, or customers regarding appointment details.
  • Maintain updated records of appointments and contact information.
  • Ensure schedules are optimized to prevent conflicts or delays.
  • Send reminders and follow-ups to clients or patients.
  • Address scheduling issues and resolve conflicts professionally.
  • Collaborate with staff to ensure seamless coordination.
  • Provide exceptional customer service and assist with inquiries.

Benefits

  • Competitive hourly rate based on experience
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance options
  • 401(k) with employer matching
  • Professional development and growth opportunities
  • Supportive, team-oriented work environment
  • Modern technology and well-equipped operatories
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