Scheduling Coordinator - OR (1.0 Days)
About The Position
This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse. The role specifically involves coordinating scheduling for Digestive Health after hours, calling in staff for emergency cases, referring conflicts and procedural questions to the Nurse Manager/Charge RN, responding to urgency related to the surgery schedule, reviewing and updating surgery schedules daily, and utilizing the computer system to run requested reports for physicians, administration, and quality initiatives.
Requirements
- Strong computer skills required
- American Heart Association Basic Life Support (BLS) required
Nice To Haves
- Two years of health care and/or secretarial experience preferred
- High School Diploma or equivalent preferred
- Medical Assisting Diploma, Associate of Applied Science Degree preferred
- Medical Terminology strongly preferred
Responsibilities
- Receives and handles telephone communications accurately and timely
- Coordinates scheduling patients
- Completes data entry from procedural records in an accurate and timely fashion
- Implements changes and assists with revisions on patient orders and requests
- Organizes and prioritizes daily work effectively
- Receives and directs visitors within the department as indicated
- Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary
- Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners
- Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries
- Coordinates scheduling for Digestive Health after hours
- Calls in staff for emergency cases as indicated
- Refers conflicts and procedural questions to Nurse Manager/Charge RN
- Responds to real/potential problems based on urgency related to surgery schedule
- Reviews and updates surgery schedules daily
- Utilizes computer system to run requested reports for physicians, administration and quality initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
