Scheduling Coordinator

TUFFSHED•Hutchins, TX

1d•Onsite

About The Position

Tuff Shed is seeking an enthusiastic and detail-oriented Scheduling Coordinator to support the sales and Production teams at their Factory Store in Dallas. This role involves strong customer service, coordinating and scheduling Tuff Shed installations with customers, vendors, subcontractors, and sales consultants, and proactively resolving issues. Key responsibilities include preparing daily 'packs' by verifying orders, requesting materials, and creating purchase orders and waivers. The coordinator will also serve as the primary contact for 'Big Box' partners, managing databases and assisting sales teams. They are expected to understand and meet customer needs, identify special requirements, and recommend appropriate upsells. Additionally, the role requires the ability to learn technical aspects of basic product design and functionality and to assist the General Manager with various front office needs.

Requirements

Strong customer service skills
Attention to detail
Experience working in "trades/industries" and or the ability to learn technical aspects related to basic product design and functionality
Successful prior experience working in logistics, coordination, project management, or in a similar capacity
Proven experience working in a fast-paced environment, meeting tight deadlines on multiple projects
Hands-on computer skills including Word, Excel and Outlook
Ability to take on a role with a steep learning curve
High school diploma or equivalent
Strong math and communication skills
Must possess a current valid driver's license and a satisfactory Motor Vehicle Report

Nice To Haves

Experience in JD Edwards software

Responsibilities

Provide support to the sales and Production teams
Coordinate and schedule Tuff Shed installations with customers, vendors, subcontractors, and sales consultants
Predict and resolve all levels of issues
Prepare the daily "packs" required to install quality products
Verify orders
Request materials
Create purchase orders and waivers
Act as the first contact with "Big Box" partner
Respond to queries from "Big Box" partner
Manage the database for "Big Box" partner
Provide assistance to sales teams
Consistently understand and meet the needs of customers
Recognize special needs and recommend appropriate upsells
Assist the General Manager with various front office needs as they may arise