Scheduling Coordinator - Full Time | Long Term Care

Schlegel Villages • Hamilton, ON

1d • CA$41,000 - CA$46,250 • Onsite

About The Position

The Village of Wentworth Heights has an exciting opportunity for a Scheduling Coordinator to join their team. This is a permanent, full-time position located at 1620 Upper Wentworth St, Hamilton, ON L9B 2W3. The expected start date is ASAP. The hiring range for this position is $41,000 to $46,250, with growth opportunities based on demonstrated performance within a broader internal salary band. Schlegel Villages is committed to redefining elder care through innovation, village design, and culture change, emphasizing a holistic approach to healthcare in a home environment that promotes optimal health and life purpose. They are a family-owned and operated organization with a unique family culture and a strong commitment to equity, diversity, and inclusion.

Requirements

• Have an office administration certificate or equivalent experience.
• Demonstrate exceptional customer service and communication skills.
• Efficient in the ability to manage conflicting priorities.
• Be proficient in Microsoft Office 365 and other computer programs.
• Display a caring and respectful attitude toward our residents, families, and team members.

Nice To Haves

• Previous experience working in the context of a Long-Term Care or Retirement Home.

Responsibilities

• Work closely with the Village leaders to ensure all shifts are filled on a daily basis.
• Send out shift requests as per the village collective agreement.
• Collaborate with the village leaders to plan for vacation coverage of team members.
• Prioritize village needs as per the vacancy report.
• Be the first point of contact for many of our team, residents, families and visitors.
• Connect with employment agencies when shifts are not internally filled.
• Provide exceptional customer experience while acting as the first point of contact for team member questions about schedules, call-ins and open shifts.
• Support administrative assistance with office coverage.
• Create exceptional customer experiences for incoming queries, from residents, families and team members.
• Support and embrace our resident-centered social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through comprehensive and effective support.

Benefits

• Competitive salary, and benefits
• Significant opportunities for Growth and Development
• Ongoing Team Member Appreciation incentives and rewards and recognition
• Extended Health Benefits & Retirement Savings
• Individualized Assistance for Team Member Education and Development
• Loans and Scholarships to help our team members realize their greatest potential
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund
• A Unique Family Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree