Scheduling Coordinator

Tuff Shed•Billings, MT

1d•Onsite

About The Position

Tuff Shed is recruiting for an enthusiastic and detail-oriented Scheduling Coordinator to provide support to the sales and Production teams at their Factory Store in Billings. Founded in 1981, Tuff Shed has grown into America's largest manufacturer and installer of storage buildings and garages, having built over one million buildings for satisfied customers. The company is committed to quality and utilizes cutting-edge green technology in its materials and manufacturing processes, holding multiple U.S. Patents. The successful candidate will play a crucial role in coordinating and scheduling installations, managing daily operational tasks, and serving as a key contact for both customers and partners.

Requirements

Strong customer service skills.
Attention to detail.
Ability to predict and resolve all levels of issues.
Experience working in "trades/industries" and/or the ability to learn technical aspects related to basic product design and functionality.
Successful prior experience working in logistics, coordination, project management, or in a similar capacity.
Proven experience working in a fast-paced environment, meeting tight deadlines on multiple projects.
Hands-on computer skills including Word, Excel and Outlook.
Ability to take on a role with a steep learning curve, including knowing the details about Tuff Shed products and discussing offers and options with partners and customers.
High school diploma or equivalent.
Strong math and communication skills.
Must possess a current valid driver's license and a satisfactory Motor Vehicle Report.

Nice To Haves

Experience in JD Edwards software.

Responsibilities

Provide strong customer service, working directly with customers, vendors, subcontractors, and sales consultants to coordinate and schedule Tuff Shed installations.
Predict and resolve all levels of issues related to scheduling and coordination.
Prepare the daily "packs" required to install quality products, including verifying orders, requesting materials, and creating purchase orders and waivers.
Act as the first contact with "Big Box" partners, responding to queries, managing the database, and providing assistance to sales teams.
Consistently understand and meet the needs of customers, recognizing special needs and recommending appropriate upsells.
Assist the General Manager with various front office needs as they may arise.