Scheduling Coordinator - Home Health - Part Time - Riverside

Bridge Home Health & Hospice•Murrieta, CA

1d•Onsite

About The Position

Directs the coordination of care under the supervision of the Executive Director. This role involves managing schedules, liaising between teams, and performing general office duties to ensure smooth operations and quality patient care.

Requirements

Ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.
Demonstrates good communication, negotiation, and public relations skills.
Demonstrates organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

Nice To Haves

At least two years’ experience as a Coordinator.

Responsibilities

Understands and adheres to agency policy and procedures.
Confers with Executive Director on problems and complaints.
Liaises between coordinating team and nursing office.
Performs all coordinating duties when necessary.
Enters scheduling data and creates schedules.
Schedules client appointments/visits according to care plans and staff availability.
Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
Contacts care providers, clients, and staff with day-to-day changes.
Maintains staff and client statistics reports.
Supervises the scheduling of appropriately skilled personnel to fill cases, the inputting of scheduling information on the computer, and continues to supervise the coordination of scheduling.
Supervises the scheduling of replacement workers as needed and the input of scheduling information.
Communicates with patients/families on home health aide related issues.
Coordinates patient care among disciplines.
Performs general office duties including word processing, photocopying, filing, shredding, sorting/distributing mail, and providing reception and telephone service.
Takes telephone referral information.
Handles matters related to staff and the patients they serve.
Provides staffing for sick leave, vacation, and long-term leave.
Communicates on a routine basis with contract agencies to maintain smooth relations and obtain needed information.
Advises the Executive Director of all new cases to be filled and supervises the review of cases on a weekly basis.
Oversees the documentation and reporting of changes in patient status, in-service requirements, employee staff assignments, and any unsatisfactory performance.
Discerns client services required as outlined in agreements, urgent requests, and care plans.
Supervises staff regarding punctuality, assignments, and reliability.
Performs other duties as required.
Adheres to company attendance and reliability guidelines to ensure quality and consistent patient care.