Scheduling Coordinator - ABC Endoscopy & Imaging

University of Arkansas•Little Rock, AR

2d•Onsite

About The Position

The Scheduling Coordinator is responsible for supporting all department/clinic staff and providers who utilize the schedule for Endoscopy procedural areas. Ensures the procedural schedules are managed according to policies and procedures in a manner that yields maximum utilization and accuracy. Scheduling Coordinators have an in-depth understanding of the operational areas to effectively meet the patient and provider needs. Highly focused on customer service and achievement of perioperative utilization metrics.

Requirements

High school graduate, GED, or formal education equivalent plus (7) seven years of training and/or experience in business office administration, customer service, or related work, of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

High level of skill and understanding of Epic Optime required.

Responsibilities

Responsible for managing case requests, ensuring accuracy and the completion of all required pre-authorizations and clinical screenings prior to placing on the schedule.
Schedulers monitor requested times for alignment with case time averaging and scheduling policies/procedures.
Collaborates with procedural area leadership in determining appropriateness of placement and alignment with staffing and targeted rooms in operation at specified times.
Schedulers are integral players in ensuring all capacity, access, and utilization targets are met, resulting in achievement of budgetary/revenue expectations.
Schedulers will be assigned primary specialties and services they support while having the ability to meet the need for any service/specialty/department.
High level of skill and understanding of Epic Optime required.
Acts as the point of contact for procedural scheduling for all UAMS departments/clinics staff and providers.
Other Duties as Assigned