Scheduling Coordinator

Bridge Home Health and Hospice•Petaluma, CA

7d•Onsite

About The Position

Are you ready to bring your talent and passion for delivering exceptional patient care to a team that’s transforming lives? At Bridge Home Health & Hospice, we are driven by our commitment to excellence in serving communities across California. For over a decade, our vision has remained clear: to set the standard in compassionate post-acute care and provide unwavering support for patients and their families. Our culture is built on compassion, where every team member plays a vital role in our success. We celebrate diversity, live by our core values, and strive to be both the provider and employer of choice. If you're looking for a career with meaning, growth, and impact, Bridge is the place for you! Full Time - In Petaluma Office Monday - Friday, 8:30am - 5:00pm Job Description Summary Directs the coordination care under the supervision of the Executive Director

Requirements

At least two years’ experience as a Coordinator, preferred.
Ability to utilize a PC, calculator, Multi-line telephone and other related office equipment.
Demonstrates good communication, negotiation, and public relations skills.
Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities.

Responsibilities

Understands and adheres to agency policy and procedures.
Confers with Executive Director on problems and complaints.
Liaises between coordinating team and nursing office.
Performs all coordinating duties when necessary.
Enters scheduling data, creates schedules.
Schedules client appointments/visits according to care plans and staff availability.
Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
Contacts care providers, clients, and staff with day-to-day changes.
Maintains staff and client statics reports.
Supervises the scheduling of appropriately skilled person to fill the case, the inputting of the scheduling information on the computer and continue to supervise the coordination of the scheduling.
Supervises the scheduling of replacement workers as needed and the input of scheduling information
Communicates with patients/families on home health aide related issues.
Coordinates patient care among disciplines.
Performs general office duties including but not limited to word processing, photocopies files, shreds, sort/distributes mail, provides reception and telephone service.
Takes telephone referral information.
Handles matters related to staff and the patients they serve.
Provides staffing for sick leave, vacation, long term leave.
Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information.
Advises the Executive Director of all new cases to be filled and supervises the review of cases on a weekly basis.
Oversees the documentation and reporting of changes in patient status, in-service requirements, in and employee staff assignment and, any unsatisfactory performance.
Discerns client services required as outlined in agreements, urgent requests, and care plans.
Supervises staff regarding punctuality, assignments and reliability.
Performance of other duties as required.
Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.