Scheduling Coordinator - Operating Room

Tower HealthWest Reading, PA
Onsite

About The Position

The Operating Room Scheduling Coordinator arranges operating room procedures. This role verifies all demographic information, confirming the date, time, and location of appointments for the patient and entering intra-procedural data into the computer. The coordinator handles patient registration, scheduling, customer service, and clerical support. They accept, record, and verify insurance information, process preauthorization requests, collect copays and account balance payments, scan documents into EMR, and handle other administrative tasks related to the efficient operations of the department. A key aspect of this role is ensuring contact with patients, families, the community, vendors, coworkers, and physicians are carried out in a friendly, courteous, helpful, and considerate manner.

Requirements

  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
  • Prior scheduling experience preferred
  • BLS Certification
  • Customer Service Skills
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Listening Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multi Line Telephone Operational Skills
  • Organizational Skills
  • Problem Solving Skills

Responsibilities

  • Arranges operating room procedures.
  • Verifies all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
  • Handles patient registration, scheduling, customer service and clerical support.
  • Accepts, records and verifies insurance information.
  • Processes preauthorization requests, collects copays and account balance payments, scans documents into EMR and handles other administrative tasks related to the efficient operations of the department.
  • Ensures contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
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