Scheduling Coordinator & Administrative Assistant

Mill Creek Lumber & Supply Company • Tulsa, OK

2d • $17 - $22 • Onsite

About The Position

Mill Creek Lumber & Supply Company is looking for a reliable Scheduling Coordinator to join their fast-paced, family-oriented company. This role is an opportunity to start a life-long career with a strong, growing regional industry leader that has been in business since 1934. The Scheduling Coordinator will manage the Service Technicians schedule, oversee daily interactions with customers, handle complaints or questions, and report to the Department Manager as necessary.

Requirements

• Demonstrates excellent interpersonal skills.
• Exhibits strong organizational skills.
• Is capable of remaining patient and calm when dealing with frustrated customers or homeowners.
• Works well with a team.
• Demonstrates ability to use Microsoft Outlook and Excel.
• Is capable of conducting independent research.
• Maintains professional but friendly and outgoing demeanor.
• Demonstrates strong problem-solving skills.
• Is able to multi-task effectively.

Nice To Haves

• Bilingual English/Spanish is a plus.

Responsibilities

• Manages Service Technicians schedule.
• Acts as liaison between Salesmen, Builders, Homeowners and Service Department.
• Answers questions regarding service.
• Addresses and resolves any issues or complaints relating to service.
• Reports problems and unresolved issues to Department Manager.
• Writes up service requests and service reports.
• Schedules appointment with builders or homeowners.
• Maintains service parts for open service orders.

Benefits

• Company medical contribution towards the Health Savings Account
• Dental & Vision insurance
• Life insurance
• Short- & long-term disability
• 401(k) Retirement Savings Plan with match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed