Scheduling Coord, Sr - ORMC Surgery Administration - Full Time / First Shift

Orlando Health•Orlando, FL

1d•Onsite

About The Position

The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures. This is an onsite position with no remote option. The role is full-time, Monday - Friday, with no weekends and holidays. The start date is expected to be in mid-November to early December. Orlando Health ORMC has served the Central Florida community for over 100 years and is a large acute-care facility with the only Level I Trauma Center in Central Florida. It has received numerous accolades, including Best Regional Hospitals recognition, national top-50 rankings, and Magnet® recognition. Orlando Health ORMC is part of the Orlando Health system, dedicated to providing professional and compassionate care. Orlando Health is committed to offering benefits that go beyond the expected, including career-growing FREE education programs and well-being services, with benefits starting on day one and offering flexibility.

Requirements

High school diploma and medical terminology and/or basic anatomy training required.
Three (3) years of experience in clinical registration and scheduling.
Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience.

Responsibilities

Responsible for maintenance of appropriate departmental schedules.
May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures.
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
Consistently reviews the schedules daily and communicates all changes to appropriate staff.
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en
Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
Assist in training or mentoring of all team members.
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.