Scheduling Coord, Sr
Baptist Health•Birmingham, AL
•Onsite
About The Position
The Senior Scheduling Coordinator is responsible for coordinating and managing physician schedules, procedures, and patient appointments. This role requires frequent communication with physicians, patients, and clinical teams to ensure timely and accurate scheduling while delivering excellent customer service. Join a fast-paced yet very friendly office environment where teamwork, support, and collaboration are truly valued. Our team works closely together to ensure smooth scheduling operations and a positive experience for both patients and providers.
Requirements
- High school diploma required
- Medical terminology and/or basic anatomy training required
- Three (3) years of experience in clinical registration and scheduling
- Strong organizational, multitasking, and communication skills
- Proficiency with multi-line phone systems and computer applications
Nice To Haves
- An Associate’s degree in Business, Information Systems, or a clinical-related field may substitute for up to two (2) years of experience
Responsibilities
- Schedule, reschedule, and cancel single or multiple tests and procedures
- Maintain accurate and up-to-date departmental schedules
- Collect and enter patient demographic and insurance information
- Communicate preparation instructions, arrival times, and locations to patients
- Coordinate daily schedule changes and communicate updates to appropriate staff
- Act as a liaison between clinical, business, and patient access teams
- Ensure compliance with scheduling criteria and departmental workflow standards
- Assist with training and mentoring team members as needed
- Support a patient-first approach and deliver exceptional customer service
Benefits
- Medical
- Dental
- Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
