Scheduling & Client Services Coordinator (Remote)
About The Position
We are seeking a highly organized Scheduling & Client Services Coordinator to support clients throughout the vacation planning and reservation process. This remote position combines scheduling, client communication, administrative organization, and itinerary coordination. The coordinator helps individuals and families arrange accommodations, transportation, activities, resort stays, cruises, and other vacation components based on their preferences. The role involves maintaining organized timelines, documenting reservation information, and clearly communicating important planning details. Typical activities include reviewing client preferences, researching available options, coordinating reservation details, updating itinerary information, confirming upcoming arrangements, and following up on outstanding items. The position requires managing multiple client planning timelines while staying organized. Previous industry experience is not required. Structured training is provided on the systems, resources, booking processes, and client service standards used in the role. The opportunity is suited to someone dependable, comfortable learning new technology, and able to work independently in a remote environment.
Requirements
- Strong written and verbal communication skills.
- Excellent organization and attention to detail.
- Dependable follow-through and time-management abilities.
- Comfortable working independently in a remote setting.
- Ability to learn online systems and digital planning tools.
- No previous industry experience is required; training is provided.
Nice To Haves
- Previous customer service, administrative, hospitality, or scheduling experience is helpful but not required.
Responsibilities
- Coordinate client scheduling and vacation planning timelines.
- Assist with accommodations, transportation, activities, and reservation arrangements.
- Maintain detailed client records, confirmations, and itinerary information.
- Research options based on client preferences and planning needs.
- Communicate updates and important information throughout the planning process.
- Follow up on outstanding reservations, documentation, and scheduling details.
- Maintain professional and responsive client communication.
Benefits
- Flexible remote scheduling.
- Performance-based pay.
- Comprehensive training for new team members.
- Ongoing mentorship and professional support.
- Access to established planning systems and resources.
- Opportunities for continued professional growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
