About The Position

River Edge Behavioral Health in Macon, GA is seeking a Full-Time Scheduler to join their Centralized Scheduling team. This role is crucial for managing client scheduling, verifying insurance and financial records, and ensuring timely coordination of services to provide clients with seamless and efficient access to care. The company emphasizes building meaningful relationships with patients, establishing trust, and making a difference in the lives of clients and their families, supported by a comprehensive benefits package and a supportive work culture.

Requirements

  • High School Diploma or GED required.
  • Minimum of one (1) year of relevant scheduling or administrative experience required.
  • Must be at least 21 years of age.

Responsibilities

  • Answer incoming phone calls in a professional and positive manner; direct calls or schedule appointments as needed.
  • Schedule all doctor appointments, outpatient visits, group sessions, and community support services within the client’s appropriate service area.
  • Ensure clients are scheduled directly with approved third-party insurance payers.
  • Verify client records for accuracy, including authorization, connections, treatment plans, intake assessments, and annual updates.
  • Confirm that clients have a current financial application, completed registration, and an up-to-date ANSA or CANS assessment on file.

Benefits

  • health, dental, and vision benefits
  • paid vacation
  • retirement plans
  • Flexible spending accounts
  • Short and long-term disability coverage
  • 11 Paid holidays
  • Voluntary Life Insurance
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