Scheduling and Attendance Coordinator / Ward Clerk

Extendicare•Kincardine, ON

1d•Onsite

About The Position

Reporting to the Operations Manager, the Scheduling and Attendance Coordinator / Ward Clerk is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees at a Long-Term Care and Retirement home. This role will ensure all unfilled shifts are covered to ensure smooth operations and quality of resident care at the facility. In addition, the role provides administrative support for the Operations Manager and the home's leadership team.

Requirements

Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting or equivalent work experience managing employee time and attendance.
Demonstrates knowledge and experience working with Workday and Microsoft Office Suite (Word, Excel, Outlook, Teams).
Knowledge of HR, payroll, scheduling; interpretation and application of collective agreement provisions.

Nice To Haves

Experience working with seniors in a long-term care/retirement setting or general healthcare industry experience is an asset.
Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.

Responsibilities

Actively assign employees work schedules and maintain staffing schedules for all departments at the home/facility using Workday Scheduling System.
Manage all vacant schedules due to employee absences, including unplanned absences, vacation requests, LOAs and termination.
Schedule staff coverage for any unfilled shifts by reaching out to employees and staffing agencies.
Validates and reconciles scheduled hours worked by employees through daily reports. Capture activities in time blocks accurately. Ensure actual time is reflected for payroll approvals and submissions. Submit validated hours to payroll.
Assists with leave administration activities including completing forms, challenging claims, and liaising with WCB.
Provides administrative, coordination and communication support to Operations Manager and other home leadership as required.
Greet and assist residents, families, visitors and external service providers in a professional and courteous manner.
Acts as backup to Reception during breaks and absences by answering and redirecting incoming calls.