Scheduling & Administration Coordinator

Mountainside Treatment Center • Canaan, CT

5d • $20 - $22 • Onsite

About The Position

The Scheduling & Administration Coordinator plays a vital role in supporting the daily operations of our inpatient programs by coordinating client schedules, managing administrative processes, and ensuring seamless communication across clinical departments. This position is ideal for a highly organized, detail-oriented professional who enjoys working in a collaborative healthcare environment and thrives in a fast-paced setting where no two days are the same.

Requirements

• High school diploma or equivalent required
• Previous administrative, scheduling, or healthcare coordination experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, customer service, and interpersonal skills.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office and the ability to learn new software systems.
• Comfortable working collaboratively across multidisciplinary teams.

Nice To Haves

• associate's or bachelor's degree preferred.
• Experience in behavioral healthcare, substance use treatment, or a healthcare setting is a plus.

Responsibilities

• Coordinate scheduling for client appointments, groups, transfers, and other clinical services across assigned inpatient departments.
• Maintain accurate schedules, documentation, billing codes, and service records within the electronic medical record.
• Collaborate with clinical teams, Client Services, Family Wellness, and other departments to ensure continuity of care throughout the client experience.
• Schedule and coordinate outside appointments and services from admission through discharge.
• Monitor scheduling metrics, complete audits, and maintain data accuracy to support operational excellence.
• Cross-train across multiple scheduling functions to provide coverage and ensure seamless department operations.
• Prepare daily team meeting materials and support administrative workflows, including room scheduling and service requests.
• Deliver exceptional customer service when communicating with clients, families, and internal stakeholders.
• Assist with special scheduling initiatives, weekend programming logistics, and other administrative projects as needed.

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED