Scheduler - Home Health Blue Ridge PRN

Advocate Health and Hospitals Corporation • Morganton, NC

2d • Onsite

About The Position

The Scheduler - Home Health Blue Ridge PRN position is a part-time role within the Administration department, specifically for AH at Home HH: Blue Ridge. This role is responsible for responding to scheduling requests to ensure referrals and ongoing care are scheduled according to policy, orders, and patient needs. The scheduler will utilize system scheduling modules and communication tools to ensure timely and well-coordinated patient visits. They will also use other patient information systems to ensure complete referral information is available in the EMR and provide feedback to leadership regarding productivity, staffing, and clinician response times. Additionally, the scheduler will monitor assigned reports for compliance with scheduling regulations and agency policy.

Requirements

• High School Diploma or GED required.
• 1 year progressively responsible secretarial and administrative experience required.
• Organized, effective oral and written communication, ability to multi-task/prioritize, customer service skills.
• Strong computer/typing skills.

Nice To Haves

• 3 years progressively responsible secretarial and administrative experience preferred.
• Customer service skills preferred.
• Strong computer/typing skills preferred.

Responsibilities

• Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
• Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
• Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
• Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
• Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED