Scheduler 2 - Remote

Trinity Health•Columbus, OH

2d•Remote

About The Position

This role uses specialized knowledge to support key areas of the organization related to diagnostic imaging. The Scheduler will utilize data, research analysis, critical thinking, and problem-solving skills to support colleagues and leadership in achieving the organization’s strategic objectives. This position serves as a peer influencer and may direct a project or project team by applying industry experience and specialized knowledge. The Scheduler is responsible for pre-registration, scheduling, electronically verifying insurance eligibility, and accurately identifying and collecting patient financial responsibility. They will handle complex scheduled events, including high dollar testing and associated studies, and communicate effectively with service delivery areas to maximize patient flow and customer service. This role begins the overall patient experience and initiates the billing process for any services provided by the hospital. A comprehensive knowledge of multiple scheduling systems and demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five plus (5) years of scheduling experience in an acute care setting is required. The Scheduler will schedule complex facility-based ancillary testing across multiple facilities/states and be able to schedule for multiple facilities with significant variants in protocols.

Requirements

High School Diploma or equivalent.
Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access.
National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems.
Must possess a comprehensive knowledge of multiple scheduling systems.
Demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five plus (5) years of scheduling experience in an acute care setting.

Nice To Haves

Medical terminology required & knowledge of diagnostic & procedural coding.
Insurance verification with the ability to explain benefits, secure necessary authorizations.

Responsibilities

Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility.
Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions.
Communicates effectively to service delivery areas to maximize patient flow & customer service.
Begins the overall patient experience & initiate the billing process for any services provided by the hospital.
Schedules complex facility based ancillary testing across multiple facilities/states.
Ability to schedule for multiple facility with significant variants in protocols.

Benefits

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement.
Relocation assistance (geographic and position restrictions apply).
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
Employee Referral Rewards program.
DailyPay - eligible colleagues can see how much they’ve made every day and transfer their money any time before payday.
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.