Scheduler | PRN | Days | Germantown Surgery Center

Memphis Hospitals•Germantown, MD

6d•Onsite

About The Position

The Scheduler performs all routine clerical tasks and schedules all exams/procedures for all hospital-based services. As an initial patient liaison, this role coordinates all patient care procedures via telephone communications and direct patient contact for hospital-based exams and procedures. The Scheduler reviews and maintains patient care information, completes patients' medical and/or insurance files from initial interview, and distributes files as specified in departmental policies and procedures. This role models appropriate behavior as exemplified in MLH Mission, Vision and Values, contributing to the organization's mission of caring for the community and impacting patients' lives through compassion, service, and excellence.

Requirements

No Education Required
Healthcare environment experience: 1-3 years
Knowledge of general business operations, scheduling, insurance, and coding.
Ability to understand and prepare complex written materials such as letters of medical necessity, letters of insurance payment appeals, and patient records.
Ability to type 35 words per minute.
Knowledge of basic computer operations acquired either through work experience or education.
Excellent verbal and written communication skills.
Ability to work without close supervision and to exercise independent judgment.
Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
Ability to perform basic arithmetic calculations.

Nice To Haves

Scheduling experience: 1-3 years
Basic understanding of medical terminology preferred.

Responsibilities

Performs all routine clerical tasks and schedules all exams/procedures for all hospital-based services including outpatient diagnostic and interventional procedures, initial therapy evaluations, surgical cases (with the exception of same day cases), initial requests for clinic visits, referrals and services for inpatients ordered at discharge to be provided post discharge, and scheduled admissions for future dates.
Coordinates all patient care procedures via telephone communications and direct patient contact for hospital-based exams and procedures.
Reviews and maintains patient care information.
Completes patients' medical and/or insurance file from initial interview and distributes files as specified in departmental policies and procedures.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values.