Scheduler - Sylvania - Orthopaedics

ProMedica•Sylvania, AL

1d•Onsite

About The Position

The Scheduler is responsible for scheduling all patient appointments for outpatient and inpatient testing and specialty appointments. This role involves providing patients with all necessary instructions for test preparation, directions to the facility, and appointment time and date. The Scheduler also ensures that the facility is approved by the patient’s insurance carrier. Additionally, the Scheduler may maintain a log of outpatient tests and inform physicians if tests have not been scheduled. Documentation is a key aspect, utilizing patient charts, forms, or practice management software as needed. The Scheduler is also responsible for sending physicians their schedules for the next day/weekend via email and/or fax. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

High school graduate or equivalent
Requires working knowledge of medical terminology, third-party billing, and referral procedures
2 years previous healthcare experience

Responsibilities

Scheduling all patient appointments for outpatient and inpatient testing and specialty appointments
Providing the patient with all instructions needed for test preparation, directions to the facility and time and date of the appointment
Making sure the facility is approved by the patient’s insurance carrier
Keeping a log of outpatient tests and informing physicians if tests have not been scheduled
Utilizing patient charts and forms, or practice management software as needed for documentation
Sending physicians their schedules for the next day/weekend via email and/or fax