Scheduler - Home Health Charlotte FT Weekend Variable

Advocate Health and Hospitals CorporationCharlotte, NC
Onsite

About The Position

The Scheduler - Home Health position in Charlotte is a full-time weekend variable role, specifically covering Friday, Saturday, and Sunday. This role is responsible for promptly responding to system and clinician schedule requests to ensure that referrals and ongoing patient care are scheduled according to policy, orders, and patient needs. The scheduler will utilize system scheduling modules, communication tools, and reports to ensure timely and well-coordinated patient visits. Additionally, the role involves using other patient information systems to ensure complete referral information is attached and available in the Electronic Medical Record (EMR) when appropriate. The Scheduler will also provide timely feedback to leadership regarding any barriers to productivity, staffing needs, or untimely clinician responses for communication and documentation, and monitor assigned reports for compliance with scheduling regulations and agency policies.

Requirements

  • High School Diploma or GED required
  • 1 year progressively responsible secretarial and administrative experience required

Nice To Haves

  • 3 years progressively responsible secretarial and administrative experience preferred
  • Organized, effective oral and written communication, ability to multi-task/prioritize, customer service skills preferred
  • Strong computer/typing skills preferred

Responsibilities

  • Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
  • Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
  • Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
  • Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
  • Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development
  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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