Scheduler - Home Health / Home Infusion

BrightSpring Health ServicesScottsdale, AZ
Onsite

About The Position

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. The Scheduler position is responsible for coordinating and tracking regularly scheduled Amerita nursing visits for field and AIS, securing Home Health agencies for patient visits when an Amerita nurse is unable to provide nursing, and communicating patient information and orders to field nurses. This role also involves confirming authorizations, tracking outside agency visits, maintaining agency documentation, and collaborating with various internal teams to ensure efficient scheduling and order fulfillment. The Scheduler will also review and approve nursing notes and subcontract billing, triage calls, and assign patient risk codes. Occasional weekend on-call duty may be required.

Requirements

  • High School Diploma/GED or equivalent
  • Basic knowledge and experience in home care preferred
  • Good organizational and time management skills
  • Excellent verbal and written communication skills
  • Constant sitting, standing, walking, reaching and typing on a keyboard with fingers
  • Occasionally crouching, stooping, and bending
  • Ability to push/pull and lift/carry 10-30 lbs

Responsibilities

  • Coordinates and tracks regularly scheduled Amerita nursing visits for field and AIS
  • Secures Home Health agency for patient visits when Amerita nurse is unable to provide nursing
  • Communicates patient demos and most recent infusion orders to field nurses
  • Alert field nurses when there is a change or an update to an infusion order
  • Communicates assignment of new patients and primary nursing from Nurse Manager to field staff
  • Confirm authorizations and reauthorizations for nursing visits are secured as needed
  • Provides infusion treatment plans to treating providers and maintains communication log
  • Tracks outside agency visits by month
  • Contacts outside agencies for nursing notes, statements and invoices as needed
  • Maintains files of credentials and insurance documents for outside agencies
  • Collaborates with Intake, Sales and Pharmacy staff to schedule visits and orders
  • Review and approve nursing notes in Alayacare or applicable documentation software
  • Review and approve subcontract billing
  • Triage calls from patients, providers and internal partners regarding scheduled nursing visits
  • Assign patient risk codes for all new patients
  • Assist branch with weekend on call duty

Benefits

  • Medical
  • Dental
  • Vision
  • HSA & FSA Savings Accounts
  • Paid Time Off & Holidays
  • 401(k) Retirement Plan with Employer Match
  • Tuition Reimbursement
  • Company paid Life and AD&D Insurance
  • Short-Term and Long-Term Disability
  • Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
  • Employee Discounts
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