Scheduler- Home Health

BrightSpring Health Services • Charlotte, NC

3d • Onsite

About The Position

Adoration Home Health is seeking a passionate, dedicated Home Health Scheduler to join our team in Charlotte, NC. This role offers a supportive, fulfilling environment where scheduling skills and empathy are valued. The position involves greeting visitors, answering calls, communicating patient information, assigning clinicians based on patient needs and clinician skills, providing administrative support, and managing patient schedules to ensure visits align with ordered frequencies and regulatory requirements.

Requirements

• High school graduate or GED
• Minimum of two years of administrative experience, preferably in home health
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills

Responsibilities

• Greet visitors in a courteous, professional, and timely manner
• Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department
• Communicate patient information to appropriate staff as needed to provide the highest level of care
• Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED