Scheduler – Imaging

Southwoods Health • Boardman, OH

1d • Onsite

About The Position

Southwoods Health is hiring a Scheduler for our Imaging location in Boardman, Ohio. In this role, you will coordinate directly with physician offices to schedule radiology examinations. As a core member of the team, you will be responsible for providing courteous, accurate, and timely customer service to all patients and clinical partners.

Requirements

• Completed coursework or training in business office operations, computer applications, and medical terminology.
• Strong typing and computer competencies.
• Effective communication skills, professional problem-solving capabilities, and a commitment to maintaining a professional demeanor backed by strong ethical principles.

Nice To Haves

• Prior experience navigating medical databases is highly preferred.
• Previous medical receptionist or healthcare scheduling experience is preferred.

Responsibilities

• Answer incoming calls, route inquiries efficiently, and take accurate phone messages when unable to connect a caller immediately.
• Schedule imaging exams with referring doctors' offices and proactively call patients on behalf of referring physicians to book their procedures.
• Verify provider orders against the scheduled procedure, confirm insurance eligibility, and enter precise data into the Meditech system.
• Ensure all medical authorizations, required blood work, patient preps, pre-screening documents, and previous diagnostic films are obtained prior to the patient’s exam.
• Update patient demographic data and insurance information within the chart or Electronic Medical Record (EMR) system.
• Perform all tasks in accordance with facility policies, objectives, and mission statements.
• Ensure all workflow processes maintain compliance with regulatory agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed