Scheduler III PD

MemorialCare•Fountain Valley, CA

9d•Onsite

About The Position

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Accountability, Best Practices, Compassion Synergy and Integrity. The employee shall support Orange Coast Memorial Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities. The Scheduler/Secretary performs a broad range of secretarial and administrative functions. This position oversees the daily operations of the perioperative scheduling, including scheduling invasive and non-invasive procedures, GI procedures and surgery procedures. S/he complies and completes accurate and timely information for patient medical records and charges utilizing the hospital computer system. The Scheduler/Secretary performs effective scheduling for efficient patient flow and completion of required documentation. S/he maintain effective working relations with co-workers, nurses and physicians, outside services and other staff members in order to ensure workflow effectiveness. S/he creates an image of quality service and demonstrates critical thinking, problem solving, tact, diplomacy, discretion and judgment.

Requirements

High School Diploma or equivalency
Proficient in medical terminology
One (1) year of acute care experience as unit secretary/nursing assistant or nursing student who has completed the first semester of nursing school preferred
Scheduling, data entry, and billing experience preferred
Computer, internet, order entry and word processing experience preferred

Responsibilities

Prioritizes workload effectively
Demonstrates ability to track, manage and organize projects
Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees.
Demonstrates the ability to use good customer service skills; acts as a liaison with all departments
Contributes to an effective and safe working environment.
Demonstrates tact, sensitivity and discretion.
Demonstrates the ability to communicate effectively in written and verbal formats
Demonstrates ability to effectively and accurately use computer programs
Demonstrates the ability to integrate knowledge of job specific competencies.
Ability to be at work and be on time
Ability to follow company policies, procedures and directives
Ability to interact in a positive and constructive manner
Ability to prioritize and multitask
Oversees the daily operations of the perioperative scheduling, including scheduling invasive and non-invasive procedures, GI procedures and surgery procedures.
Complies and completes accurate and timely information for patient medical records and charges utilizing the hospital computer system.
Performs effective scheduling for efficient patient flow and completion of required documentation.
Maintains effective working relations with co-workers, nurses and physicians, outside services and other staff members in order to ensure workflow effectiveness.
Creates an image of quality service and demonstrates critical thinking, problem solving, tact, diplomacy, discretion and judgment.