Scheduler II

SSM Health • St. Louis, MO

1d • Hybrid

About The Position

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services. The first six months of training will be onsite, followed by a transition to a hybrid schedule based on individual performance. Join our team and make a difference every day while enjoying competitive pay, strong benefits, and a supportive work environment. We offer affordable health insurance and benefits designed to support you and your family. Apply today to begin your career with SSM Health.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Nice To Haves

• Preferred experience with EHR or EPIC
• Ability to learn and independently and operate structured software systems
• Experience in a regulated or procedure driven environments such as healthcare, medical offices, patient access, insurance.
• Strong customer service skills: experience with insurance verification, registration, and scheduling software is a required

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services.
• Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

Benefits

• Competitive pay
• Strong benefits
• Supportive work environment
• Affordable health insurance
• One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Instant access to earned, unpaid base pay before payday through DailyPay (fees may apply)
• Upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED