Scheduler II-Dallas, Tx

The US Oncology Network•Dallas, TX

9d•Hybrid

About The Position

The US Oncology Network is seeking a Scheduler II to join the Medical Oncology department at Texas Oncology in Dallas, TX. This full-time position operates from 8:30 AM to 5:00 PM, Monday through Friday. The role requires the ability to float to various locations within the DFW Region, including Dallas, Arlington, Irving, Midlothian, Southwest, Fort Worth, Mansfield, and Las Colinas, as operational needs dictate. Reliable transportation is essential. The US Oncology Network is a leading network of community-based oncology physicians committed to advancing cancer care, supported by McKesson Corporation. Texas Oncology, a part of this network, is the largest community oncology provider in Texas, dedicated to delivering high-quality, evidence-based cancer care with a mission to help patients achieve 'More breakthroughs. More victories.'

Requirements

High school diploma or equivalent required.
0-3 years’ experience preferably in a medical office setting.
Proficiency in Microsoft Office (Outlook, Word, Excel) required.
Excellent communication skills, written and verbal.

Nice To Haves

Knowledge of medical terminology and coding a plus.

Responsibilities

Answers all incoming calls, assesses callers’ needs, and directs them to the appropriate personnel, paging clinic personnel as appropriate.
Obtains and communicates messages accurately and in a timely manner.
Schedules new patients, patient referrals, and returning patients in the computer system according to physician and/or office guidelines.
Sets up new and referred patients in the system with appropriate documentation and coding.
Cancels and reschedules appointments according to physician schedule changes and notifies appropriate clinic personnel.
Obtains and enters all insurance authorization and correspondence relating to referrals into patient charts and/or electronic medical records (EMR).
Collects co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
Maintains the primary office scheduling template, including physician meetings, satellite schedules, rounding, and call coverage.
Arranges for patients to receive financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front office and covers for other front office functions as requested.
Prepares correspondence, memos, forms, and other typing as requested by the supervisor.
May schedule outpatient appointments, testing, surgeries, and hospital admissions upon request, obtaining necessary pre-certification as required.
May communicate with patients about scheduled surgeries or tests, including potential prep work needed, inquiring about test specifics from necessary parties, and gathering patient information.
May be responsible for following up on all pre-operative tests to ensure clearance for surgical procedures and communicating with physicians and patients if further testing is required before surgery.
May be responsible for scheduling post-operative follow-up appointments with physicians.
Possesses a basic understanding of medical terminology for tests and surgical procedures, including coding and the ability to look up codes specific to diagnosis, surgery, and scheduling procedures, where applicable.